Reporting Issues to Wiltshire Council Reporting Issues to Wiltshire Council

The majority of services will be prioritised by using the council’s reporting procedures. To report an issue:
  • Online using the council’s website: or
  • Via mobile phone using the new 'MyWiltshire' App; or
  • Phone Wiltshire Council on 0300 456 0105. (This is the least preferred option)

All reports are recorded on one database, which is the App database. Priorities are based upon the information contained on the App database. It is vital that all highway maintenance work (pot holes, fly tipping, litter picking, graffiti issues etc.) is reported by the above methods to ensure it enters the system at the earliest opportunity.

My Wiltshire online reporting
It is easier than ever to report things like potholes, dog mess, graffiti, litter and street lighting in your area using the 'My Wiltshire' online form. Reports can be made anonymously and it only takes a few minutes to register. Registration is free and once you have joined you can track the reports you have made, even receiving a notification once the work has been completed.
  • Register and report online - create an account and track all your reports
  • Sign in - login to your account and view any issues you have reported
  • Report an issue anonymously - submit without logging in or registering (no tracking of your report will be available)
  • What can I report using 'My Wiltshire'? Visit:
Mobile reporting - download the `MyWiltshire’ app
Wiltshire Council have an app so you can report things like potholes, dog mess, graffiti, litter and street lighting on the go using your smartphone. The 'MyWiltshire' app is available to download at both the App Store (for iPhones and iPads) and from Google Play™ (for Android phones) or from Windows store (for windows phones). You can attach information such as photos or videos and pinpoint the location of your report using the mapping software on your phone.

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